Service Dpt



AXXAIR SAS has always focused on customer satisfaction first and foremost.
This policy has been consolidated by the creation of a dedicated customer service department two years ago. This department manages After-­Sales Service/Repair, training and samples, in both French and English..

Training

AXXAIR is a certified training centre. This allows your training programs to be reimbursed by your organization. We provide training in cutting, bevelling and orbital welding. Upon training completion, all trainees are issued a comprehensive training manual and an AXXAIR Diploma.
We also provide the same types of training programs at customer premises.

Samples

We create samples for our customers and prospective customers. As a result, you can view welding quality and even perform validation testing before purchasing! When purchasing equipment, we provide you with a welding report detailing all of the programs used, so that you don’t have to repeat them.

Supply chain

We organize 95% of transportation operations for our customers, worldwide and with or without tracking. We are able to supply your merchandise next-­day after ordering for the Cutting and Bevelling Range, and within two weeks for the Welding Range.

Warranty

We offer a 2 years warranty after delivery for all of our equipment. All of our suppliers are selected to meet stringent Quality criteria.