AXXAIR supports its customers in the global cutting, squaring, bevelling and orbital welding process in over sixty countries worldwide.
We place the emphasis on service in this process, which is increasingly customer-centred. This starts with determining the welding parameters in pre-sale phase including the preparation. We then subsequently train the personnel on the equipment to ensure users are capable of dealing with the applications they will have to manage by themselves.
From the date of delivery of the equipment, once the warranty card has been returned to us, we apply a 24-month warranty for the mechanical and pneumatic components and twelve months for the electrical and electronic components. All our suppliers are selected against high Quality criteria.
We produce samples on behalf of our current and prospective customers. You can therefore see the result of welding and even test it yourself to validate it before purchasing. Should you purchase the equipment, we supply the weld report with all the programmes used to avoid having to repeat them.
AXXAIR SAS has always put customer satisfaction before any other consideration. The after-sales service accounts for a significant proportion of this satisfaction: a service is devoted to fault remedying, post-sales advice and support in using our products on your sites. We are always at your side and do everything essential to ensure the quality of this follow-up.Contact for a service